Please read our policy carefully before confirming your order.
RETURNS & EXCHANGES
We do not offer returns or exchanges unless there is an error made by Marie La Boutique, such as an incorrect item, incorrect measurements, or a manufacturing defect.
PRODUCT QUALITY
The presence of occasional loose threads is considered a natural part of the garment and does not indicate a manufacturing defect or poor quality.
REPORTING AN ISSUE
If your order has an incorrect measurement or a manufacturing defect, please contact us within 48 hours of receiving your order. Once the issue has been reviewed and confirmed, the item will be adjusted or replaced accordingly.
PAYMENTS & ORDER CONFIRMATION
We do not offer Cash on Delivery.
All orders are confirmed only after full payment has been received.
LOCAL DELIVERY – UAE
Local delivery within the UAE typically takes 2–7 days.
Delivery times may be affected during public holidays, special occasions, and peak periods.
INTERNATIONAL ORDERS
For international orders outside the UAE, delivery typically takes 7–14 working days. If a return is required, the process will take the same time and is subject to the situation, public holidays, special occasions, and peak periods.
CUSTOMS & DUTIES
International orders may be subject to customs duties, taxes, or additional charges depending on the destination country. These charges are not issued or controlled by Marie La Boutique and cannot be waived or cancelled by us.
UNDELIVERED SHIPMENTS
If the customer does not respond to the courier or the shipment cannot be delivered and is returned to our warehouse in the UAE, the order may be shipped again once the additional delivery fee has been paid.